At Tweed Heads Memorial Gardens and Crematorium we strive to maintain high standards of beauty, peace and tranquillity. We believe it is a privilege to serve families and in so doing we take the utmost care and respect, which is reflected in how we deal with a loved one throughout the cremation process.
In all cases, only one deceased is cremated at a time (unless there are extenuating circumstances and then only with the approval and knowledge of the family and in accordance with regulations).
Understanding The Cremation Process is also available as a brochure (.pdf)
A 2017 article featured on news.com.au answers many of the questions surrounding the cremation process. Please feel free to check out this article, here.
Following the funeral service, the coffin is moved to the crematorium. Once accepted by crematorium staff the coffin remains sealed throughout the cremation process.
Staff verify the identity of the deceased via the name plate on the coffin, ensuring the details match the ‘Application for Cremation’ and the Medical Certificate or Coroner’s Cremation Permit received from the funeral director. In addition to confirmation of death, the medical certificate indicates if battery powered devices (such as a pacemaker) have been removed.
Flowers remaining with the coffin at this stage are carefully disposed. Families should ask their funeral director during the arrangement process if they wish to retain flowers following the funeral service.
The cremation will generally be carried out on the same day as the funeral service, but can occur up to 48 hours later. If the cremation is not to occur immediately, the coffin is held in a refrigerated holding room.
When cremation is due to occur:
In all cases, the coffin and deceased are cremated together. Cremation begins immediately once the coffin is inserted into the cremator.
Cremators generally comprise of a main cremating chamber, a secondary air chamber and a holding chamber. The coffin is cremated within the main chamber.
Coffins are cremated individually, or in other words, only one coffin is ever placed inside the main cremation chamber at any one time.
At the completion of the main phase of the cremation process the cremated remains are moved into the holding chamber to finalise the cremation. Once finalised, the cremated remains are placed into a cooling container. When cooled, metallic contents (prostheses, coffin nails etc.) are separated from the remains.
Commonly cremated remains are referred to as ‘ashes’. However, technically there are no ashes, what are left are the fragile calcified bone fragments.
Radioactive ashes are treated differently – further details can be provided by your Family Service Advisor at Tweed Heads Memorial Gardens.
The cremated remains are transferred to a processor to reduce the bone fragments to a fine granule-type consistency which in turn is placed in a sealed container. The name plate and an identifying label are then attached to the container.
The container accommodates all of the cremated remains. In the unusual event that an ash container is insufficient to hold all of the ashes, an extra container is used. Ash containers are held until instructions are received from the applicant or their nominated representative. The ashes are then dealt with according to the instruction given.
Should no instructions be received within a reasonable time (approximately 12 months) in line with the QLD Cremations Act 2003, unclaimed cremated remains are interred within the grounds of Tweed Heads Memorial Gardens.